Testimonials

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The Edinburgh Address

Most Recent

'I wouldn't hesitate to recommend Karen. She is knowledgeable, passionate about the industry and has lots of professional contacts. Karen is also great to work with; diligent and enthusiastic, and we are very pleased with the results'

Anna Morris – Owner The Edinburgh Address
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Lateral City

'Working with Karen Jacques, as we have for over 2 years, has opened a new array of opportunities for my Service Apartment business, Lateral City Ltd. The strategies and actions implemented by Karen have already resulted in fantastic growth in revenue. Karen is very efficient and professional. She understands the business, meets deadlines and is pro-active in her role in Sales always focussed on the best interest of my business. It is a pleasure to do business with Karen.'

Gavin MacLennan – General Manager, Lateral City
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Gilmerton House

'Karen has worked with the team at Gilmerton House over the past 3 years to establish this stunning country mansion as a five star exclusive use venue. She has utilised her extensive network of contacts within the tourism and hospitality industry to develop business for Gilmerton House.

A knowledgeable and committed sales professional Karen represented Gilmerton House in a professional manner at all times and worked with the family and the team to create and implement a sales and marketing strategy suitable for this venue. Gilmerton House is now firmly on the map as a top East Lothian venue for events, weddings, luxury leisure breaks and much more'.

Fay Angus Knowles – General Manager, Gilmerton House.
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Gartmore House

'Karen worked for Gartmore House and the Craigmore Centre for 2 years on a part time basis to help build and drive the business forward in the Craigmore Centre with school music groups. During the time that Karen spent with us she was a key figure in our business. With Karen’s excellent hospitality background, her experience and passion really shone through.

We are a unique business and she really took the time to understand our needs and she initiated a number of ideas targeting the market that we were looking for.Karen was a key figure during her time with us and had the ability to involve the whole team to ensure that the sales and marketing was being optimised to its full potential.I would have no hesitation what so ever in recommending Karen with her consultancy services.'

Vicky McGowan – General Manager, Gartmore House.
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The Assembly Rooms

'Karen has worked with the Assembly Rooms Sales team over the past 10 months. Her remit was to develop new future business via Corporate´s, Agents and DMC´s, while our Business Development Manager was on Maternity Leave. Karen´s extensive contacts in the corporate and hospitality sectors and sales experience ensured that she more than delivered what we required. She is very professional, organised and hugely committed and definitely became a key team member during this period. Karen definitely exceeded our expectations and I would have absolutely no hesitation in recommending her services.'

Shona Clelland – General Manager, Assembly Rooms Edinburgh.
Kenneth Wardrop

Destination Leaders Programme

'Karen Jacques has recently graduated from the 2014/15 Destination Leaders Programme, with her Group Project on 'Curious Edinburgh' receiving a distinction.

Karen was a highly engaged participant in the programme, and brought many insights and perspectives based on her professional experience to the discussions and debates in the programme workshops. Karen in her role as a 'Destination Leader' will I am sure make a significant strategic contribution to maintaining competitive advantage and maximisation of Edinburgh's destination assets'.

Kenneth Wardrop - Project Director for the Destination Leaders Programme (5 May 2015)
JulieGrieve

Old Town Chambers (Lateral City)

Karen joined our small team last year as our outsourced sales consultant. Her contacts in the tourism industry across the UK are extensive and of course she has years of experience in launching hotels or just giving them a sales and marketing boost.

She is always thinking about how she can connect her clients and you can ask her to represent you at any event and feel confident that your product is in safe hands.

I have found her experience and contacts to be invaluable. She is also very flexible, coming up with a package that suits your business needs. She is a steady hand and I can’t recommend her highly enough.

Julie Greive - Chief Executive - Lateral City (Old Town Chambers)
HillaryBett

Marketing Edinburgh

Karen has worked as a valuable team member with Marketing Edinburgh for the past 2 years with specific remit to build and develop the membership base in line with Business Plan objectives. Karen was successful in achieving set targets and her skills set greatly contributed to the retention and development of the membership based.

Karen played a full role within the membership team networking at client events and building the reputation of the membership benefits of Convention Edinburgh.

Karen proved to be a reliable and knowledgeable sales professional who demonstrated her commitment to Marketing Edinburgh by having a flexible can do attitude to all the projects she was involved with.

Within the scope of the position she was able to carry out meticulous research and was always driven by results which ensured that our client events were always at capacity and that our market intelligence was up-to-date. Throughout the course of her time with us Karen consistently delivered ensuring that revenue targets were achieved.

Hillary Bett - Head of Partnership & Business Development
RickyKapoor

The Edinburgh Collection

I have known Karen Jacques for many years and had the pleasure of employing her as a part- time Director of Sales for The Edinburgh Collection between 2012 and 2014.

She is a true and dedicated hospitality professional with extensive knowledge of the Corporate and Leisure sectors. She has good organisational, networking and presentation skills. I have no hesitation in recommending her consultancy services.

Ricky Kapoor - Commercial Director The Edinburgh Collection
John Donnely

Marketing Edinburgh

Karen worked as part of the Membership Team at Marketing Edinburgh for the past 2 years. Her role was to nurture and develop business and opportunities for existing members in addition to bringing on board new members from the hospitality sector. One key project was also to carry out proactive research relating to corporate partnerships. 

This required effective communication on all levels. Throughout the course of her time with us Karen consistently delivered ensuring that revenue targets were achieved. Karen is reliable and knowledgeable and carried out her role with the upmost professionalism.

C John Donnelly - Chief Executive Marketing Edinburgh